Position: Information Manager

Location: United Kingdom, with occasional travel to client offices in London

Employment Type: Full time, Permanent

Reports To: Vice President

We are currently seeking an Information Manager to manage a law firm’s information services team and support the delivery of high-quality research services to the law firm.

Responsibilities and Duties

• To lead the Information team
• Client Account Management: leading and delivering account management for the client, liaising with the client on workflows, team strategy and reports on the service
• Line Management: to lead delivery team, including line management / performance management of three Senior Information Officers, one Information Officer
• Research: answering higher level and complex legal research requests. Monitoring and tracking trends in the enquiry service
• Procurement/Resource Management: management of the Information Service annual budget, tracking spending, reporting on resources and monitoring trends. Identifying and piloting new databases, modules, or tools
• Leading or supporting commercial discussions with information vendors, including license review, contract negotiation, and identifying opportunities to optimise resource spend and value for the service
• Project management: supporting the delivery of team projects and liaising with the client
• Actively promoting the service to end users/key stakeholders

Required Skills/Abilities

• At least six years’ experience in Information Services, preferably in a legal environment
• Ability to engage and effectively communicate with senior stakeholders within a law firm, including Partners, Business Development and other Senior Management
• Experience undertaking higher level legal research and answering enquiries in an enquiry desk service
• Extensive knowledge of key information and research databases including legal research sources
• Effective line management or team leader experience

Personal Success Characteristics

• Excellent communication and relationship-building skills
• Confident in managing budgets and vendors, and commercial negotiations
• Ability to anticipate and resolve problems

Education and Experience

• Information-related qualification (degree or postgraduate) and or/ equivalent qualification (CILIP chartership)

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services.  With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery of our award-winning services.

If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

We are One. We are On.

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